Sales Policy

Effective Date: December 6, 2024

At Fralinova, we are committed to providing a seamless and transparent sales experience for our customers. Our Sales Policy outlines the terms and conditions applicable to purchases made on our website, https://fralinova.net. By placing an order, you agree to the terms described below.

1. Product Availability

  • All products listed on our website are subject to availability.
  • If an item is out of stock after you place an order, we will notify you promptly and provide an option for a refund, replacement, or backorder.

2. Pricing and Payment

  • All prices are listed in USD and exclude applicable taxes and shipping fees.
  • Prices are subject to change without prior notice but will not affect orders already placed and confirmed.
  • Accepted payment methods include credit/debit cards, PayPal, and other secure payment gateways.

3. Order Confirmation

  • You will receive an email confirmation after placing an order, including order details and tracking information once shipped.
  • Please ensure that all information provided during checkout is accurate to avoid delays.

4. Shipping and Delivery

  • Shipping fees are calculated at checkout based on product weight, dimensions, and delivery location.
  • Estimated delivery times are provided at the time of order but are subject to delays due to unforeseen circumstances such as courier issues or customs processes.
  • Fralinova is not liable for delays caused by third-party shipping providers.

5. Promotions and Discounts

  • Promotional offers and discounts are subject to specific terms, including expiration dates and exclusions.
  • Promotions cannot be combined unless explicitly stated.

6. Bulk Orders

  • Special pricing is available for bulk purchases. Contact our sales team for customized quotes.

7. Warranty and Defective Items

  • Products may be covered by manufacturer warranties. Check individual product pages for details.
  • If you receive a defective item, contact us immediately for a resolution, such as repair, replacement, or refund.

8. Limitations of Liability

  • Fralinova is not responsible for any incidental or consequential damages resulting from the use or inability to use our products.
  • Our liability is limited to the value of the product purchased.

9. Governing Law

  • All sales transactions are governed by the laws of New York, United States.

10. Contact Us

For inquiries about our Sales Policy, contact us:

  • Email: [email protected]
  • Phone: (212) 555-7890
  • Address: 345 Innovation Avenue, New York, New York, United States